At Kimberkleen Housekeeping, we are focused on providing services with the highest levels of customer satisfaction & we will do everything we can to meet your expectations. With a variety of offerings to choose from, we're sure you'll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. We hope to see you again! Check back later for new updates to our website. There's much more to come!
Do you have different levels of service? Yes, we do, three, four and five star services. We can be as neurotic as you can afford us to be. Do you do windows? Yes. We charge by the window for tilt-ins, and by the hour for any jobs that do not tilt or that require a ladder to clean.
Do I have to get the whole house cleaned every time? No, we customize to your needs. We can clean one room, two rooms, or however many rooms or tasks you need done.
How much do you charge per man hour? $35 for regular recurring services, $40 per man hour for One Time/Spring/Deep cleans. If we bring two techs out to do a four man hour job, the two techs will be there for two physical hours. When we give quotes for jobs, they are estimates only; the condition of every persons home is different and so are their expectations. We are C.O.R.E. trained and certified techs, we do the job to the highest standard of cleaning. If you do not value a job well done; you'd be better off doing it yourself.
What types of payments do you accept?
We take cash, checks, or you can be invoiced and pay online. Please note that payments are expected on the day services are rendered, we do not do net 30 day payments on residential services. Kimberkleen also offers prepay (12 months in advance) discounts of 20%. Prepays are under contract agreements.
What do you require of a client to do prior to the team arriving to clean? Unless you wish for the extra time it takes to clean up clutter, wash dishes, put toys away; we ask that you have all of these things taken care of before we arrive. We also ask that the home be vacant so that we can move and clean in an efficient manner to get the job done.
Do you come at the same time on the same day
We schedule our clients each day for different areas of the state. We keep our clients on the same day but cannot guarantee a set time due to scheduling conflicts and changes that arise on a daily basis. We ask what is the earliest we can arrive and the latest we can depart so as not to interfere with a clients daily activities.
Do you have references? Yes, many and we are happy to provide them for you.
Any one can claim to clean houses, at Kimberkleen we are CORE trained and certified. Only employees who go through this rigorous training, background check and are team players work with us. Our techs are compensated at the very top of the National Average, and receive bonuses and incentives for great work.
Tell us about a recent job you did that you are particularly proud of.
A kitchen restaurant that needed to get their health department score back in to the high 90's. We accomplished that, even though it was a grueling schedule and task.